• BLOCK SETUP GUIDES • SETUP GUIDE

How to Add Custom Fields Based on Shopify Shipping Methods

By Rivio Support Team
4 min read

What you will achieve in this guide

Follow the feature-specific setup and testing instructions below. Check the supported pages and plan requirements before activating the feature.

EXPECTED SETUP TIME Varies by feature
COMPATIBILITY See requirements in this guide
TECHNICAL DIFFICULTY Zero Code Required

Use Shipping method input on its supported pages to help customers with the task described below. Configure it in Rivio, save its activation state, and then add the corresponding block in Shopify’s checkout and accounts editor.

Supported pages and requirements

Supported pages: Checkout. Checkout placement requires Shopify Plus. Your Rivio app plan must also include the feature. Check the page labels on the current block card before setup.

When to use this block

  • Collect an access note for a selected Local delivery rate.

Configuration settings

Setting How to configure it
Shipping method Match the actual rate label returned in your checkout.
Field label Explain the information needed for that method.
Input controls Configure the supported input type and text settings.
Method changes Test switching to another rate and switching back.

Use the controls available in your current configuration screen. Save a clearly named configuration, then confirm that Shopify’s editor uses that same configuration.

Screenshot to add: The Shipping method input configuration form with its content and appearance settings visible.

Rivio blocks add content or input fields to supported checkout and account pages. Configure the content in Rivio and place the block in Shopify’s editor.

Worked example: Ask for information only for a selected shipping method

Example setup: A rate called Local delivery and another called Standard.

Step-by-step instructions

  1. Open UI extension blocks and find Shipping method input. Check the supported pages on its card.

  2. Choose Set up or Manage and create a configuration with a clear internal name.

  3. Select Local delivery as the supported trigger shipping method, using its actual checkout label.

  4. Add a field labelled Building access code and helper text explaining the purpose.

  5. Review the selected-method condition and avoid adding an unrelated broad OR condition.

  6. Review the preview and any display conditions. For the first demo, leave optional conditions empty so you can isolate placement.

  7. Save as Active. Open the Checkout and Accounts Editor, select the intended configuration and supported target page, and add the matching Rivio block in a supported location.

  8. Select the saved configuration if prompted and save Shopify’s editor. Test the actual customer page on desktop and a phone.

Verify the result

Test case Expected result or verification
Local delivery selected The intended method-specific input appears.
Switched to Standard Verify the field no longer appears under the method condition.
Completed Local delivery order Check the submitted value in its resulting order data.

Important: Selected shipping method is unavailable on Order status; use this supported checkout input surface. Checkout-step UI blocks require Shopify Plus. For another surface, use only the pages supported by this block’s card.

If the result is different

Check What it means / what to do
Block unavailable in checkout Confirm Shopify Plus and the supported target location.
Visible but behavior differs Check the individual saved block options and actual checkout result, including submitted data or fees.
Configured block differs from the preview Check the selected configuration and test on the actual supported customer page.

Add and verify each supported placement

  1. Open Settings → Checkout in Shopify admin and customise the intended configuration.
  2. Select the exact supported page: Checkout. For Profile, use the customer-account page selector.
  3. Add the matching Rivio app block in a supported location and select the saved configuration if prompted.
  4. Save the editor. Add and save each other intended page separately; one placement does not establish every placement.
  5. Preview desktop and mobile, then test the actual checkout, completed order, or signed-in account appropriate to that page.

Screenshot to add: Shopify’s editor showing the Shipping method input block on the selected supported page, followed by the final customer view.

Limitations

  • A field does not create or change a shipping rate.
  • Method selection and field visibility can change during checkout; verify the saved value after switching.

Display conditions depend on the page. Customer tags require logged-in customer context. Selected shipping method is unavailable on Order status. On Profile, only Customer, Language, Market, and Time on page conditions are evaluated; cart and order conditions are ignored.

Need help?

Email support@rivioapps.com with your store domain, feature name, target page, the relevant settings, and a screenshot of the actual result. Include the test cart, customer, or order details needed to reproduce the issue.