• ORDER VALIDATIONS • SETUP GUIDE

How to Schedule Checkout Validation Rules

By Rivio Support Team
2 min read

What you will achieve in this guide

Follow the feature-specific setup and testing instructions below. Check the supported pages and plan requirements before activating the feature.

EXPECTED SETUP TIME Varies by feature
COMPATIBILITY See requirements in this guide
TECHNICAL DIFFICULTY Zero Code Required

Use Active from, Active until, and Active days to limit when an active validation is eligible to run. Scheduling does not activate a Draft rule or change its invalid-case condition.

How this feature works

A validation describes an invalid checkout state and shows an actionable error when that state matches. Checkout completion evaluates at Pay now; Checkout interaction can provide earlier evaluation when selected. Active status, schedule, and run location all matter. A rule with no conditions can affect every checkout.

Before you begin

Open Apps > Rivio Checkout Customizer in the intended store. Prepare the cart, customer, products, address, or order needed by the example, and check the feature’s supported inputs before activating it.

Worked example: Schedule a validation for chosen days

Example setup: A demo validation and a date range selected in the displayed app/store schedule context.

Step-by-step instructions

  1. Open the validation and verify its invalid-case condition and error message before setting the schedule.

  2. Under Schedule, enter Active from for the intended start and Active until for the intended end.

  3. Select Active days, such as Monday through Friday, if the rule should apply only on those days.

  4. Leave a date boundary blank only when you intend an open-ended range. Check the date/time context the UI displays.

  5. Select the intended Run location, save, and set Active.

  6. Test an invalid checkout inside the range on an included day, then outside the range or on an excluded day in your test setup.

  7. At the start/end boundary, verify the actual behavior before promising a specific inclusive cutoff.

Verify the result

Test case Expected result or verification
Invalid checkout inside range on selected day The active rule enforces at its chosen run location.
Outside range or excluded day The schedule should exclude this rule.
Draft status during included period A schedule does not activate a Draft rule.

Important: Do not infer UTC or another timezone from an example; use the context displayed in your own store/app.

If the result is different

Check What it means / what to do
Never fires Check Active status, included dates/days, matching invalid inputs, and Run location.
Blocks everyone Inspect empty conditions or an overly broad any/OR branch.
Still blocks after correction Retest the same amount/product/address basis and review other active validations.

Need help?

Email support@rivioapps.com with your store domain, feature name, target page, the relevant settings, and a screenshot of the actual result. Include the test cart, customer, or order details needed to reproduce the issue.

Screenshot reference

Screenshot to add: The saved settings described in this guide, with its selected conditions or scope visible.

Screenshot to add: The worked example’s actual customer result or saved Shopify record, including the relevant test inputs.