• ORDER VALIDATIONS • SETUP GUIDE

How to Create Checkout Validation Rules in Shopify

By Rivio Support Team
2 min read

What you will achieve in this guide

Follow the feature-specific setup and testing instructions below. Check the supported pages and plan requirements before activating the feature.

EXPECTED SETUP TIME Varies by feature
COMPATIBILITY See requirements in this guide
TECHNICAL DIFFICULTY Zero Code Required

Order validation rules prevent checkout when a cart or buyer matches a disallowed condition, and show a message explaining how to continue.

How this feature works

A validation describes an invalid checkout state and shows an actionable error when that state matches. Checkout completion evaluates at Pay now; Checkout interaction can provide earlier evaluation when selected. Active status, schedule, and run location all matter. A rule with no conditions can affect every checkout.

Before you begin

Open Apps > Rivio Checkout Customizer in the intended store. Prepare the cart, customer, products, address, or order needed by the example, and check the feature’s supported inputs before activating it.

Worked example: Create an invalid-case checkout rule

Example setup: USD store; carts with eligible amounts $29.99 and $30.

Step-by-step instructions

  1. Open Order validations & discount controls > Order validations and create Minimum 30 demo.

  2. Write Your order must be at least $30 to continue as the Error message.

  3. Add the supported eligible-amount condition less than 30. This describes the invalid state that should be blocked.

  4. Choose a supported Error message location and review Schedule and Active days.

  5. Select Checkout completion to enforce at Pay now; add Checkout interaction if earlier feedback is intended.

  6. Save and activate. Test the invalid checkout, then correct it to a valid cart and retry.

Verify the result

Test case Expected result or verification
$29.99 eligible amount The error appears and completion is blocked.
$30 eligible amount This minimum-value rule no longer blocks completion.
No conditions Can affect every checkout; do not activate a blanket error unintentionally.

If the result is different

Check What it means / what to do
Never fires Check Active status, included dates/days, matching invalid inputs, and Run location.
Blocks everyone Inspect empty conditions or an overly broad any/OR branch.
Still blocks after correction Retest the same amount/product/address basis and review other active validations.

Need help?

Email support@rivioapps.com with your store domain, feature name, target page, the relevant settings, and a screenshot of the actual result. Include the test cart, customer, or order details needed to reproduce the issue.

Screenshot reference

Screenshot to add: The saved settings described in this guide, with its selected conditions or scope visible.

Screenshot to add: The worked example’s actual customer result or saved Shopify record, including the relevant test inputs.