How-to guides

Prepare a controlled test that distinguishes saved configuration, activation, placement, and actual customer behaviour.

Check Buy Again placement and the current products and prices used for a new purchase.

Configure the supported Time on page display condition and test its timing on the intended page.

Use the supported Days since order condition on a Thank you or Order status block.

Find which active validation still blocks a checkout after another problem has been corrected.

Group invalid-state conditions so a rule blocks the intended checkout cases.

Choose when a validation is evaluated and test both early feedback and final checkout enforcement.

Prevent checkout when the supported eligible amount exceeds your configured maximum.

Test the auto-add gift under changing cart eligibility and gift availability.

Follow a post-order recommendation from acceptance to its actual resulting purchase.

Verify the campaign controls that affect offered quantities and recommendations already added by the customer.

Configure the supported offer incentive and verify its actual price when a customer accepts the recommendation.

Verify the amount basis used by a threshold instead of assuming it is the same as every displayed checkout total.

Set the available scheduling controls for a discount and test whether it applies during the intended period.

Check whether intended product, order, and shipping discounts can be used together and where their benefits apply.

Identify which active method customisation causes an unexpected label, visibility, or position.

Apply a supported customer condition to a method customisation and test the intended audience.

Hide a returned shipping rate when the cart contains a product matched by the rule.

Identify which active method customisation causes an unexpected label, visibility, or position.

Apply a supported customer condition to a method customisation and test the intended audience.

Hide an otherwise eligible Cash on Delivery method when a supported shipping-destination condition matches.

Verify rules that depend on cart contents after customers change quantities or remove items during checkout.

Configure the progress bar and actual shipping benefit to describe the same offer.

Test a shipping-specific field as a customer switches between eligible shipping methods.

Check that a customer’s gift selections, message, and any supported wrapping charge are reflected accurately in the final order.

Verify that a delivery note submitted during checkout reaches the correct order and can be found by staff.

Follow an order-level custom field from customer submission to its saved order information.

Create a short post-order survey containing more than one question, then verify the answers in the selected form’s submissions view.