SUPPORT CATEGORY • 12 ARTICLES

RIVIO CHECKOUT CUSTOMIZER

Upsells & free gifts

Fundamental walkthroughs, configuration rules, and step-by-step guides for Upsells & free gifts.

Target Platform Shopify Checkout Extensibility
Avg. Implementation Time Varies by feature
Requirements See feature requirements
Reference guides Updated Oct 14, 2026 2 min read

When multiple eligible upsell campaigns match the same cart, the lowest Priority number takes precedence. Offer behavior settings can also hide already-added recommendations or the widget after acceptance. How this.

Shopify Upsells & Gifts Updated Oct 14, 2026 2 min read

A missing checkout upsell can result from campaign eligibility, unavailable offer products, hide-already-in-cart behavior, priority, status, or editor placement. Check each layer before creating another campaign. How.

Setup guides Updated Oct 14, 2026 3 min read

Upsell campaigns recommend products during checkout or on the Thank you and Order status pages. How this feature works A trigger product determines who qualifies for an offer; the offer product is...

Auto-add product Updated Oct 14, 2026 2 min read

Gift with purchase adds the selected gift when the checkout qualifies. This auto-add checkout implementation requires Shopify Plus. Verify the gift’s actual zero charged price as well as its presence. How this...

Setup guides Updated Oct 14, 2026 3 min read

Upsell campaigns recommend products during checkout or on the Thank you and Order status pages. How this feature works A trigger product determines who qualifies for an offer; the offer product is...

Setup guides Updated Oct 14, 2026 3 min read

Upsell campaigns recommend products during checkout or on the Thank you and Order status pages. How this feature works A trigger product determines who qualifies for an offer; the offer product is...

Setup guides Updated Oct 14, 2026 2 min read

Upsell campaigns recommend products during checkout or on the Thank you and Order status pages. How this feature works A trigger product determines who qualifies for an offer; the offer product is...

Showing 12 of 12 articles in Upsells & free gifts

Need a staging sandbox test?

Use a test store for store-wide rules. A duplicate storefront theme does not isolate active Shopify Functions or checkout configurations.