How to Customize Payment Methods on Shopify Checkout
What you will achieve in this guide
Follow the feature-specific setup and testing instructions below. Check the supported pages and plan requirements before activating the feature.
Payment rules hide, rename, or reorder payment methods that Shopify makes available for a checkout.
How this feature works
Payment customizations act on methods Shopify makes available in the checkout. Hide controls visibility, Rename changes the selection label, and Reorder changes supported list positions. These rules do not enable a payment provider or rewrite its payment-processing behavior.
Before you begin
Open Apps > Rivio Checkout Customizer in the intended store. Prepare the cart, customer, products, address, or order needed by the example, and check the feature’s supported inputs before activating it.
Worked example: Choose the appropriate payment customization
Example setup: A checkout offering a manual payment method and PayPal.
Step-by-step instructions
Open Payment customizations and identify whether your goal is visibility, wording, or ordering.
Use Hide to remove a method for an eligible condition; for example COD when the relevant cart amount is above 10000 INR.
Use Rename to change Bank Deposit to Bank transfer — pay within 2 days.
Use Reorder to request an earlier supported PayPal position.
Create and test one customization at a time, then review the combined active rules.
Test the normal payment list and any accelerated surface separately.
Verify the result
| Test case | Expected result or verification |
|---|---|
| Hide | The matched eligible method is removed. |
| Rename | The payment method keeps its underlying behavior with a different label. |
| Reorder | The existing method moves within supported positions. |
Important: Credit-card customization has Shopify restrictions, including restrictions for non-Plus stores in the US and Canada. Express-button ordering is not guaranteed by normal method reordering.
If the result is different
| Check | What it means / what to do |
|---|---|
| Method never appears in the control checkout | Check Shopify payment eligibility/settings first; the customization cannot create an unavailable method. |
| Rule matches the wrong label or customer | Use the actual method name and a matching logged-in customer for tag tests. |
| Issue affects express buttons or credit cards | Check Shopify’s surface/plan/country restrictions. Normal method reordering does not guarantee accelerated-button ordering. |
Shopify payment restrictions
On non-Plus stores in the United States and Canada, payment customization is limited to non-credit-card methods. Shopify Plus is required for credit-card field customizations there. Verify accelerated payment surfaces separately.
Shopify payment and delivery customization requirements
Related guides
- How to Hide a Payment Method on Shopify Checkout
- How to Rename a Payment Method on Shopify Checkout
- How to Reorder Payment Methods on Shopify Checkout
Need help?
Email support@rivioapps.com with your store domain, feature name, target page, the relevant settings, and a screenshot of the actual result. Include the test cart, customer, or order details needed to reproduce the issue.
Screenshot reference
Screenshot to add: The saved settings described in this guide, with its selected conditions or scope visible.
Screenshot to add: The worked example’s actual customer result or saved Shopify record, including the relevant test inputs.
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