• PAYMENT CUSTOMISATIONS • SETUP GUIDE

How to Rename a Payment Method on Shopify Checkout

What you will achieve in this guide

Follow the feature-specific setup and testing instructions below. Check the supported pages and plan requirements before activating the feature.

EXPECTED SETUP TIME Varies by feature
COMPATIBILITY See requirements in this guide
TECHNICAL DIFFICULTY Zero Code Required

Rename a payment method to make its label clearer to buyers. This changes the wording of the selection, not its payment instructions or processing.

How this feature works

Payment customizations act on methods Shopify makes available in the checkout. Hide controls visibility, Rename changes the selection label, and Reorder changes supported list positions. These rules do not enable a payment provider or rewrite its payment-processing behavior.

Before you begin

Open Apps > Rivio Checkout Customizer in the intended store. Prepare the cart, customer, products, address, or order needed by the example, and check the feature’s supported inputs before activating it.

Worked example: Rename a manual payment method

Example setup: An enabled manual payment method named Bank Deposit.

Step-by-step instructions

  1. Open Payment customizations and create a Rename customization.

  2. Select Bank Deposit as the existing method; do not enter the new label as the match value.

  3. Enter Bank transfer — pay within 2 days as the customer-facing label.

  4. Add conditions only if the label should change for a specific buyer group. Save and activate.

  5. Open a checkout that normally offers Bank Deposit and inspect the payment selection and instructions.

Verify the result

Test case Expected result or verification
Matching checkout The selection label reads Bank transfer — pay within 2 days.
Underlying payment instructions The merchant must still maintain accurate bank-transfer instructions in Shopify; renaming does not rewrite them.

If the result is different

Check What it means / what to do
Method never appears in the control checkout Check Shopify payment eligibility/settings first; the customization cannot create an unavailable method.
Rule matches the wrong label or customer Use the actual method name and a matching logged-in customer for tag tests.
Issue affects express buttons or credit cards Check Shopify’s surface/plan/country restrictions. Normal method reordering does not guarantee accelerated-button ordering.

Shopify payment restrictions

On non-Plus stores in the United States and Canada, payment customization is limited to non-credit-card methods. Shopify Plus is required for credit-card field customizations there. Verify accelerated payment surfaces separately.

Shopify payment and delivery customization requirements

Configuration screenshots

Use the numbered instructions for the current workflow. Navigation wording in an older screenshot can differ from the current app.

Need help?

Email support@rivioapps.com with your store domain, feature name, target page, the relevant settings, and a screenshot of the actual result. Include the test cart, customer, or order details needed to reproduce the issue.

Screenshot reference

Screenshot to add: The saved settings described in this guide, with its selected conditions or scope visible.

Screenshot to add: The worked example’s actual customer result or saved Shopify record, including the relevant test inputs.