• GETTING STARTED • SETUP GUIDE

How to Install Rivio Checkout Customizer on Shopify

By Rivio Support Team
1 min read

What you will achieve in this guide

Follow the feature-specific setup and testing instructions below. Check the supported pages and plan requirements before activating the feature.

EXPECTED SETUP TIME Varies by feature
COMPATIBILITY See requirements in this guide
TECHNICAL DIFFICULTY Zero Code Required

Install Rivio in the Shopify store where you intend to use it, then verify that the app opens and retains a saved configuration.

Before you begin

Use the intended Shopify store and an admin account with the permissions required for this task.

Worked example: Install in the correct store and verify access

Example setup: Shopify admin access for the intended test or merchant store.

Step-by-step instructions

  1. Confirm the store name and domain in Shopify admin before opening the Rivio App Store listing.

  2. Select the installation action and review the permissions Shopify presents.

  3. Complete installation, then open Apps > Rivio Checkout Customizer in that same store.

  4. Open Getting started and check that the app navigation and available features load.

  5. Create a saved draft configuration, then reopen it to confirm you can access and retain settings before activating a customer-facing feature.

Verify the result

Test case Expected result or verification
Installed store Rivio is available in that store’s Apps list.
A different Shopify store The installation is not automatically shared across stores.

If the result is different

Check What it means / what to do
Cannot find a feature Check the current Shopify plan and the feature’s supported page labels.
Saved setup has no customer result Complete the feature’s activation or supported editor-placement step.
Several features interact unexpectedly Test one at a time, then repeat the combined customer flow with the same cart/customer context.

Need help?

Email support@rivioapps.com with your store domain, feature name, target page, the relevant settings, and a screenshot of the actual result. Include the test cart, customer, or order details needed to reproduce the issue.

Screenshot reference

Screenshot to add: The saved settings described in this guide, with its selected conditions or scope visible.

Screenshot to add: The worked example’s actual customer result or saved Shopify record, including the relevant test inputs.