• GETTING STARTED • SETUP GUIDE

How to Set Up Rivio Checkout Customizer on Shopify

By Rivio Support Team
2 min read

What you will achieve in this guide

Follow the feature-specific setup and testing instructions below. Check the supported pages and plan requirements before activating the feature.

EXPECTED SETUP TIME Varies by feature
COMPATIBILITY See requirements in this guide
TECHNICAL DIFFICULTY Zero Code Required

Setting up Rivio Checkout Customizer takes just a few minutes. Once installed, you can start customizing payment and shipping methods, creating discounts, adding upsells, configuring checkout blocks, and much more.

How this feature works

Rivio separates function-based rules, visual blocks, offers, account features, and branding. Choose the feature that solves your immediate goal. Configure it in Rivio, complete its activation or editor-placement requirement, then test a matching and a non-matching customer case before combining it with other features.

Before you begin

Open Apps > Rivio Checkout Customizer in the intended store. Prepare the cart, customer, products, address, or order needed by the example, and check the feature’s supported inputs before activating it.

Worked example: Launch a first merchant-friendly customization

Example setup: A Basic-or-higher store, Rivio installed, and a test product that can complete checkout.

Step-by-step instructions

  1. Open Apps > Rivio Checkout Customizer > Getting started and choose the goal Add content to checkout.

  2. Choose Custom banner and check that its card supports Thank you.

  3. Configure the message Orders ship within 2 business days, set Active, and save in Rivio.

  4. Open the Checkout and Accounts Editor, choose the intended configuration and Thank you page, add the corresponding Rivio banner block, and save.

  5. Complete a test order and inspect the immediate confirmation page. Then revisit Order status to understand that its layout is separate.

  6. After this first example works, add one payment, shipping, discount, or validation rule and test it independently before combining features.

Verify the result

Test case Expected result or verification
Completed test order The banner appears on Thank you with the saved message.
Order status without placement The Thank you placement does not automatically add a block there.

Important: Start with one feature so a missing placement or condition is easy to diagnose. Checkout-step content requires Shopify Plus.

If the result is different

Check What it means / what to do
Cannot find a feature Check the current Shopify plan and the feature’s supported page labels.
Saved setup has no customer result Complete the feature’s activation or supported editor-placement step.
Several features interact unexpectedly Test one at a time, then repeat the combined customer flow with the same cart/customer context.

Need help?

Email support@rivioapps.com with your store domain, feature name, target page, the relevant settings, and a screenshot of the actual result. Include the test cart, customer, or order details needed to reproduce the issue.

Screenshot reference

Screenshot to add: The saved settings described in this guide, with its selected conditions or scope visible.

Screenshot to add: The worked example’s actual customer result or saved Shopify record, including the relevant test inputs.