• GETTING STARTED • SETUP GUIDE

How to Check Whether a Block Is Added to the Checkout Editor

By Rivio Support Team
2 min read

What you will achieve in this guide

Follow the feature-specific setup and testing instructions below. Check the supported pages and plan requirements before activating the feature.

EXPECTED SETUP TIME Varies by feature
COMPATIBILITY See requirements in this guide
TECHNICAL DIFFICULTY Zero Code Required

Check the block list on the exact Shopify editor page and configuration where the feature should appear. A block saved only in Rivio is not yet proof of editor placement.

How this feature works

Rivio separates function-based rules, visual blocks, offers, account features, and branding. Choose the feature that solves your immediate goal. Configure it in Rivio, complete its activation or editor-placement requirement, then test a matching and a non-matching customer case before combining it with other features.

Before you begin

Open Apps > Rivio Checkout Customizer in the intended store. Prepare the cart, customer, products, address, or order needed by the example, and check the feature’s supported inputs before activating it.

Worked example: Find a missing editor placement

Example setup: A saved active banner that is not showing for customers.

Step-by-step instructions

  1. Open UI extension blocks and locate the banner; check Configured and Detected in editor separately.

  2. Open Shopify Settings > Checkout > Customize for the configuration your store uses.

  3. Select the exact page where the banner is intended. Check its block list, not just the visual preview.

  4. If the matching Rivio block is missing, add it in a supported location and select the saved configuration if prompted.

  5. Save Shopify’s editor, reopen the page, and check the configuration’s detection status again.

  6. If placement is present, inspect Active status and display conditions, then use a matching actual checkout or order.

Verify the result

Test case Expected result or verification
Configured but missing from the selected page Add and save the matching editor block.
Block present but condition does not match Correct the test context or intended condition; adding another copy will not solve it.

If the result is different

Check What it means / what to do
Cannot find a feature Check the current Shopify plan and the feature’s supported page labels.
Saved setup has no customer result Complete the feature’s activation or supported editor-placement step.
Several features interact unexpectedly Test one at a time, then repeat the combined customer flow with the same cart/customer context.

Need help?

Email support@rivioapps.com with your store domain, feature name, target page, the relevant settings, and a screenshot of the actual result. Include the test cart, customer, or order details needed to reproduce the issue.

Screenshot reference

Screenshot to add: The saved settings described in this guide, with its selected conditions or scope visible.

Screenshot to add: The worked example’s actual customer result or saved Shopify record, including the relevant test inputs.