• SHIPPING CUSTOMISATIONS • SETUP GUIDE

How to Reorder Shipping Methods on Shopify Checkout

By Rivio Support Team
2 min read

What you will achieve in this guide

Follow the feature-specific setup and testing instructions below. Check the supported pages and plan requirements before activating the feature.

EXPECTED SETUP TIME Varies by feature
COMPATIBILITY See requirements in this guide
TECHNICAL DIFFICULTY Zero Code Required

Reorder shipping rates so a preferred eligible option appears earlier. This example places Standard before Express in the supported rate list.

How this feature works

Shipping customizations act on eligible delivery rates returned for the current products and destination. Hide removes a matched rate, Rename changes its label, and Reorder changes supported positions. They do not create rates, change carrier service, or reduce shipping charges; use a shipping discount for price changes.

Before you begin

Open Apps > Rivio Checkout Customizer in the intended store. Prepare the cart, customer, products, address, or order needed by the example, and check the feature’s supported inputs before activating it.

Worked example: List Standard before Express

Example setup: A checkout with Standard and Express delivery rates.

Step-by-step instructions

  1. Open Shipping customizations and create a Reorder rule.

  2. Select Standard using the exact returned rate name.

  3. Set its supported position ahead of Express.

  4. Save and activate, then check other shipping customizations for competing reorder instructions.

  5. Open shipping selection with an eligible cart and address and compare both rates and their costs.

Verify the result

Test case Expected result or verification
Both rates eligible Standard appears in the requested earlier position.
Only Express eligible The rule does not create a missing Standard rate.

If the result is different

Check What it means / what to do
Rate absent before the rule applies Check product shipping profile, shipping zone, destination, and normal rate thresholds.
Rate label changed Update the match to the actual returned rate name.
Unexpected visibility Check all active shipping rules and the exact condition/operator, keeping at least one eligible delivery option.

Configuration screenshots

Use the numbered instructions for the current workflow. Navigation wording in an older screenshot can differ from the current app.

Need help?

Email support@rivioapps.com with your store domain, feature name, target page, the relevant settings, and a screenshot of the actual result. Include the test cart, customer, or order details needed to reproduce the issue.

Screenshot reference

Screenshot to add: The saved settings described in this guide, with its selected conditions or scope visible.

Screenshot to add: The worked example’s actual customer result or saved Shopify record, including the relevant test inputs.