• CONDITIONS & TROUBLESHOOTING • SETUP GUIDE

Does Rivio Checkout Customizer Modify Your Shopify Theme?

By Rivio Support Team
1 min read

What you will achieve in this guide

Follow the feature-specific setup and testing instructions below. Check the supported pages and plan requirements before activating the feature.

EXPECTED SETUP TIME Varies by feature
COMPATIBILITY See requirements in this guide
TECHNICAL DIFFICULTY Zero Code Required

Rivio’s official extension setup does not require edits to storefront theme files. Configure the app and Shopify’s supported checkout/account extension surfaces rather than inserting theme snippets.

Before you begin

Use the intended Shopify store and an admin account with the permissions required for this task.

Worked example: Understand where customization lives

Example setup: A configured Rivio banner and access to Shopify’s checkout editor.

Step-by-step instructions

  1. Open the banner settings in Rivio to see its content and conditions.

  2. Open Shopify’s Checkout and Accounts Editor to locate its placed extension.

  3. Compare this with Online Store theme editing: Rivio’s official extension setup does not require injecting theme snippets.

  4. Change the banner wording in Rivio and save, then verify the customer page.

  5. Remove only its editor placement in a demo configuration if you want to observe placement behavior; retain the app configuration for re-adding it.

Verify the result

Test case Expected result or verification
Banner content edited in Rivio The placed extension uses the saved configuration.
Placement removed and editor saved That page no longer has the placed banner.
Theme files A merchant does not need to edit them to configure these official extension surfaces.

Important: Checkout/account layouts and function-based rules are different from storefront theme sections.

If the result is different

Check What it means / what to do
Need to edit the message Edit and save the block configuration in Rivio.
Need to move/remove the block Use the matching page in Shopify’s Checkout and Accounts Editor and save the placement change.

Need help?

Email support@rivioapps.com with your store domain, feature name, target page, the relevant settings, and a screenshot of the actual result. Include the test cart, customer, or order details needed to reproduce the issue.

Screenshot reference

Screenshot to add: The saved settings described in this guide, with its selected conditions or scope visible.

Screenshot to add: The worked example’s actual customer result or saved Shopify record, including the relevant test inputs.