• CONDITIONS & TROUBLESHOOTING • SETUP GUIDE

Does Rivio Checkout Customizer Support Multiple Currencies?

By Rivio Support Team
2 min read

What you will achieve in this guide

Follow the feature-specific setup and testing instructions below. Check the supported pages and plan requirements before activating the feature.

EXPECTED SETUP TIME Varies by feature
COMPATIBILITY See requirements in this guide
TECHNICAL DIFFICULTY Zero Code Required

Rivio bundles support multi-currency scenarios. Verify other monetary features independently: a bundle’s currency behavior does not prove every discount, gift, validation, or progress-bar threshold converts automatically.

How this feature works

Identify the affected feature and customer surface before changing settings. Function-based rules need activation and matching inputs; visual features also need a saved editor placement. Branding needs the correct configuration. Change one setting at a time and repeat the same test to see which change solves the issue.

Before you begin

Open Apps > Rivio Checkout Customizer in the intended store. Prepare the cart, customer, products, address, or order needed by the example, and check the feature’s supported inputs before activating it.

Worked example: Check monetary behavior independently by module

Example setup: Two markets/currencies and one chosen monetary feature at a time.

Step-by-step instructions

  1. Choose the feature to demonstrate: bundle pricing, discount threshold, validation amount, gift threshold, or progress bar.

  2. Read its form’s amount basis and currency controls, recording the exact configuration.

  3. For bundles, record parent price, per-unit overrides, weighted component total, and expansion result.

  4. For thresholds, test below, at, and above the intended boundary in the first currency.

  5. Repeat in the second currency and check actual checkout prices and rule eligibility.

  6. Keep a market/currency test record and ask support about any conversion behavior the module does not explicitly explain.

Verify the result

Test case Expected result or verification
Bundle in each currency Correct variants, quantities, prices, and expansion are verified.
A $50 numeric threshold Do not assume it means an automatically converted equivalent in every currency.
Each module Test its own supported behavior rather than inheriting assumptions from the bundle feature.

If the result is different

Check What it means / what to do
Function-based rule is ineffective Check activation, exact scope, conditions, and test inputs.
Visual block is missing Check saved Active configuration, supported surface, and editor placement.
Problem remains after one correction Gather the actual customer result, relevant settings, and repeatable cart/order details for support.

Need help?

Email support@rivioapps.com with your store domain, feature name, target page, the relevant settings, and a screenshot of the actual result. Include the test cart, customer, or order details needed to reproduce the issue.

Screenshot reference

Screenshot to add: The saved settings described in this guide, with its selected conditions or scope visible.

Screenshot to add: The worked example’s actual customer result or saved Shopify record, including the relevant test inputs.