• CONDITIONS & TROUBLESHOOTING • SETUP GUIDE

Does Rivio Checkout Customizer Work with Shopify Markets?

By Rivio Support Team
2 min read

What you will achieve in this guide

Follow the feature-specific setup and testing instructions below. Check the supported pages and plan requirements before activating the feature.

EXPECTED SETUP TIME Varies by feature
COMPATIBILITY See requirements in this guide
TECHNICAL DIFFICULTY Zero Code Required

Rivio supports Market-based display conditions and bundle multi-currency scenarios. Test each feature in the intended resolved Market; country, language, and currency alone are not the same as a Market identifier.

How this feature works

Identify the affected feature and customer surface before changing settings. Function-based rules need activation and matching inputs; visual features also need a saved editor placement. Branding needs the correct configuration. Change one setting at a time and repeat the same test to see which change solves the issue.

Before you begin

Open Apps > Rivio Checkout Customizer in the intended store. Prepare the cart, customer, products, address, or order needed by the example, and check the feature’s supported inputs before activating it.

Worked example: Test the actual feature in each Shopify Market

Example setup: Two configured markets and a supported Market-conditioned banner.

Step-by-step instructions

  1. Open the banner’s display conditions and choose the first actual Shopify Market value.

  2. Save as Active and ensure the banner is placed on its supported page.

  3. Start a shopper session resolved to that market and confirm the banner result.

  4. Repeat in the second market with otherwise comparable customer/cart context.

  5. If demonstrating a bundle, follow the bundle multi-currency guide and record component expansion and totals separately.

  6. If demonstrating a monetary rule, confirm its own currency and amount basis rather than assuming Market support means every number converts.

Verify the result

Test case Expected result or verification
Selected market The supported Market condition matches.
Other market The selected-market banner is hidden.
Currency/language changed alone Verify the resolved Market as well.

If the result is different

Check What it means / what to do
Function-based rule is ineffective Check activation, exact scope, conditions, and test inputs.
Visual block is missing Check saved Active configuration, supported surface, and editor placement.
Problem remains after one correction Gather the actual customer result, relevant settings, and repeatable cart/order details for support.

Need help?

Email support@rivioapps.com with your store domain, feature name, target page, the relevant settings, and a screenshot of the actual result. Include the test cart, customer, or order details needed to reproduce the issue.

Screenshot reference

Screenshot to add: The saved settings described in this guide, with its selected conditions or scope visible.

Screenshot to add: The worked example’s actual customer result or saved Shopify record, including the relevant test inputs.