• FORM FIELDS AND CONDITIONAL LOGIC • SETUP GUIDE

How to Use the Radio buttons Field

By Rivio Support Team
2 min read

What you will achieve in this guide

Follow this step-by-step documentation to configure custom B2B registration forms, approval workflows, and customer tagging.

EXPECTED SETUP TIME 5-10 Minutes
COMPATIBILITY All Shopify Themes & Plans
TECHNICAL DIFFICULTY Zero Code Required

Use Radio buttons for one answer from a short list that should be visible together. This guide explains setup, a practical example, and how to check the result on your Shopify storefront.

When to use it

Choose this type when you need one answer from a short list that should be visible together. Choose the type before configuring mappings, visibility conditions, or approval rules that depend on the answer.

Before you begin

Open the intended form in Rivio B2B Registration Forms and confirm its name and storefront slug. Inspect template fields and smart-block sub-fields so you do not ask for the same information twice. Use dummy details for your first test.

Set up Radio buttons

  1. In the form builder, select Add field and choose Radio buttons.

  2. Expand its settings and enter a clear label or heading, such as Do you resell products?.

  3. Add a short, clearly distinct option list and describe what the choice means. Keep Radio buttons for one answer and review whether the question should be required.

  4. Drag the element into the intended position. If the form uses steps, review its assigned step.

  5. Select Save, preview the form, and confirm the actual storefront page loads this saved form’s slug.

Example

Question or content: Do you resell products?

Example: Yes or No

Adapt this example to the information your team needs. Use help text to explain the expected answer, and require it only when your review process needs it.

Test and expected result

Choose each option in turn and confirm selecting another replaces the first selection. Submit separate test applications to verify the recorded value and any dependent field.

Expected result: the saved application contains the intended answer. Any configured visibility, rule, or mapping is checked separately; collecting an answer does not itself approve an applicant.

Limitations and important behavior

Radio buttons are single choice. They do not allow several answers at once; use Checkboxes for product interests or multiple territories.

Troubleshooting

If the list is too long on mobile, consider Dropdown for the same single-choice question. If a dependent upload stays hidden, inspect its visibility condition and the exact Yes/No value.

Screenshots to add

  • Screenshot placeholder: Builder with Radio buttons expanded, showing Do you resell products? and the applicable saved settings.
  • Screenshot placeholder: Dummy submission showing the example answer; include the storefront input if it helps explain selection or validation.

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