• FORM FIELDS AND CONDITIONAL LOGIC • SETUP GUIDE

How to Use the Address Field

By Rivio Support Team
2 min read

What you will achieve in this guide

Follow this step-by-step documentation to configure custom B2B registration forms, approval workflows, and customer tagging.

EXPECTED SETUP TIME 5-10 Minutes
COMPATIBILITY All Shopify Themes & Plans
TECHNICAL DIFFICULTY Zero Code Required

Use Address for a grouped business or contact address with country and region selection. This guide explains setup, a practical example, and how to check the result on your Shopify storefront.

When to use it

Choose this type when you need a grouped business or contact address with country and region selection. Choose the type before configuring mappings, visibility conditions, or approval rules that depend on the answer.

Before you begin

Open the intended form in Rivio B2B Registration Forms and confirm its name and storefront slug. Inspect template fields and smart-block sub-fields so you do not ask for the same information twice. Use dummy details for your first test.

Set up Address

  1. In the form builder, select Add field and choose Address.

  2. Expand its settings and enter a clear label or heading, such as Business address.

  3. Inspect the grouped sub-fields before adding separate address questions. Clarify whether you need a registered office, store, or delivery address and review the available required and mapping controls.

  4. Drag the element into the intended position. If the form uses steps, review its assigned step.

  5. Select Save, preview the form, and confirm the actual storefront page loads this saved form’s slug.

Example

Question or content: Business address

Example: A complete dummy address in a selected country

Adapt this example to the information your team needs. Use help text to explain the expected answer, and require it only when your review process needs it.

Test and expected result

Choose a country and region, complete the address, and inspect the grouped answers. In CSV export, check the separate address columns rather than expecting a single combined cell.

Expected result: the saved application contains the intended answer. Any configured visibility, rule, or mapping is checked separately; collecting an answer does not itself approve an applicant.

Limitations and important behavior

Collecting an address does not validate deliverability, calculate shipping, or create an order. Review supported mapping rather than assuming every entered value is written to a Shopify company.

Troubleshooting

If a region option is unexpected, first check the selected country. If the address appears twice, compare the Address block with address questions included in other smart blocks.

Screenshots to add

  • Screenshot placeholder: Builder with Address expanded, showing Business address and the applicable saved settings.
  • Screenshot placeholder: Dummy submission showing the example answer; include the storefront input if it helps explain selection or validation.

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