• PAYMENT OPTIONS & PARTIAL PAYMENTS • SETUP GUIDE

Offer COD without an upfront deposit

By Rivio Support Team
1 min read

Offer a pure COD choice alongside deposit or full-payment choices.

Before you start

Open Features → COD verification → Payment options in your store. Use the current saved configuration and a controlled test cart. For storefront features, confirm the Rivio theme app embed is enabled on the theme being tested.

Step-by-step instructions

  1. Create or edit a payment option.
  2. Choose the pure COD or no-upfront-payment amount type offered by the form.
  3. Enter a clear internal name and customer-facing description.
  4. Set eligibility conditions for the offer.
  5. Confirm that the Shopify COD method and any required COD shipping rate are configured.
  6. Save and test the complete COD checkout path.

Screenshot to add: Features → COD verification → Payment options — show the relevant settings described above. Hide customer details, contact blocklists and verification codes.

Example and use case

A customer chooses to pay on delivery instead of paying a 30% deposit. A separately configured COD shipping fee may still apply.

Limitations and important behaviour

  • Zero upfront payment is not a free order; the customer still owes the applicable order amount.
  • This option does not create the Shopify COD method.
  • Do not use payment-option eligibility as a claim that all COD access is blocked for non-matching carts.

Test and confirm the result

Confirm the upfront amount, delivery amount, fee and actual payment method on a test order.

Save configuration changes before testing. A settings preview confirms presentation; inspect the storefront, checkout or Shopify order for the actual outcome described in this guide.