• COD VERIFICATION & AVAILABILITY • SETUP GUIDE

Control where the verification popup appears, including Buy Now

By Rivio Support Team
1 min read

Configure popup entry points and audience restrictions.

Before you start

Open Features → COD verification → Verification → At checkout / Who sees it in your store. Use the current saved configuration and a controlled test cart. For storefront features, confirm the Rivio theme app embed is enabled on the theme being tested.

Step-by-step instructions

  1. Open At checkout and review Show the popup on Buy Now.
  2. Enable it only if you want that additional entry point, then review Who sees it.
  3. Choose the available Where the popup appears setting.
  4. Add country exceptions where appropriate.
  5. Save and test the cart checkout button and the Buy Now button separately.
  6. Repeat with a destination or audience covered by your exclusions.

Screenshot to add: Features → COD verification → Verification → At checkout / Who sees it — show the relevant settings described above. Hide customer details, contact blocklists and verification codes.

Example and use case

A merchant enables the popup on Buy Now while excluding a country where the COD journey is not offered.

Limitations and important behaviour

  • The interface states that Add to cart is never interrupted and that the cart Checkout button is the normal entry point.
  • The Buy Now toggle widens where the popup appears; it does not make Add to cart trigger verification.
  • Popup visibility is distinct from shipping availability and COD checkout restrictions.

Test and confirm the result

Test product-page and cart entry points on desktop and mobile, including an excluded case.

Save configuration changes before testing. A settings preview confirms presentation; inspect the storefront, checkout or Shopify order for the actual outcome described in this guide.