• POPUP DESIGN & WORDING • SETUP GUIDE

Customize popup branding, store identity and promotional messaging

By Rivio Support Team
1 min read

Make the popup recognizable and keep its store identity and messages accurate.

Before you start

Open Settings → Brand in your store. Use the current saved configuration and a controlled test cart. For storefront features, confirm the Rivio theme app embed is enabled on the theme being tested.

Step-by-step instructions

  1. Open Settings → Brand.
  2. Review the available store-name, logo and appearance controls.
  3. Use the correct store name and a legible logo where those fields are available.
  4. Configure promotional messaging and colors only through the controls provided.
  5. Review the live preview and save.
  6. Open the real storefront popup on desktop and mobile.

Screenshot to add: Settings → Brand — show the relevant settings described above. Hide customer details, contact blocklists and verification codes.

Example and use case

A merchant uses the same store name and logo as its storefront so customers recognize the verification step.

Limitations and important behaviour

  • Branding does not change verification, payment eligibility or checkout charges.
  • Only describe styling controls present in your installed version.
  • Promotional text should not promise a discount that has not been configured.

Test and confirm the result

Check contrast, logo proportions, wrapping and button readability at mobile width.

Save configuration changes before testing. A settings preview confirms presentation; inspect the storefront, checkout or Shopify order for the actual outcome described in this guide.