• ORDERS & REMAINING BALANCES • SETUP GUIDE

Understand deposits, upfront payments and the remaining COD balance

By Rivio Support Team
1 min read

Distinguish the money paid at checkout from the amount still due on delivery.

Before you start

Open Features → COD verification → Payment options in your store. Use the current saved configuration and a controlled test cart. For storefront features, confirm the Rivio theme app embed is enabled on the theme being tested.

Step-by-step instructions

  1. Open the relevant payment option and note its amount type.
  2. Review its preview: Pays now and Pays on delivery.
  3. Check any discount and the eligible cart amount.
  4. Complete a test checkout with the option.
  5. Inspect the Shopify order payment information after the balance update.
  6. Use the recorded outstanding amount in your fulfilment process.

Screenshot to add: Features → COD verification → Payment options — show the relevant settings described above. Hide customer details, contact blocklists and verification codes.

Example and use case

For a simple 1000 order with a 300 deposit and no other adjustments, 700 remains due. Reconcile actual order totals when shipping, tax or discounts apply.

Limitations and important behaviour

  • A successful verification is not a payment.
  • An option preview is not a payment receipt.
  • Do not mark the full order paid merely because a deposit was collected.

Test and confirm the result

Compare the checkout charge, recorded payment and outstanding balance before fulfilling a real deposit order.

Save configuration changes before testing. A settings preview confirms presentation; inspect the storefront, checkout or Shopify order for the actual outcome described in this guide.