• DISCOUNTS & PREPAID PAYMENTS • SETUP GUIDE

Set up a prepaid discount for full-payment orders

By Rivio Support Team
1 min read

Encourage customers to pay fully upfront using the prepaid-discount feature.

Before you start

Open Features → Prepaid discount in your store. Use the current saved configuration and a controlled test cart. For storefront features, confirm the Rivio theme app embed is enabled on the theme being tested.

Step-by-step instructions

  1. Open Features → Prepaid discount using Manage.
  2. Review the available discount type, value and label controls.
  3. Configure the desired reduction and activate the feature.
  4. Ensure an appropriate full-payment option is available under COD verification → Payment options.
  5. Save and test a shopper choosing full payment.
  6. Compare that journey with a deposit or pure COD choice.

Screenshot to add: Features → Prepaid discount — show the relevant settings described above. Hide customer details, contact blocklists and verification codes.

Example and use case

A prepaid offer rewards a customer who selects 100% upfront payment rather than leaving a COD balance.

Limitations and important behaviour

  • The Features screen explicitly describes this as a discount for 100% prepaid full-payment rules.
  • Do not assume a separate prepaid discount applies to every partial-payment choice.
  • Verify the final discount at checkout; the feature card alone does not prove it applied.

Test and confirm the result

Confirm eligibility on a full-payment checkout and ensure the same incentive is not unintentionally offered on other payment choices.

Save configuration changes before testing. A settings preview confirms presentation; inspect the storefront, checkout or Shopify order for the actual outcome described in this guide.