Customer messages

Fundamental walkthroughs, configuration rules, and step-by-step guides for Customer messages.

Target Platform Shopify Checkout Extensibility

Avg. Implementation Time Varies by feature

Requirements See feature requirements

SORT:

customer-messages Updated Oct 29, 2026 3 min read

How to Test WhatsApp Messages and Order Notifications

Learn how to preview, test, and validate WhatsApp OTP codes and order confirmation notifications in Rivio COD before sending them to live customers.

Showing 1 of 1 articles in Customer messages

Use a test store for store-wide rules. A duplicate storefront theme does not isolate active Shopify Functions or checkout configurations.